Productive Business Dialogue
- Clear, effective communication is the foundation of every successful business interaction. Give your managers the tools they need to conduct positive dialogues that produce results.
Managers are expected to process a glut of information, make fast decisions, and work productively with others to accomplish organizational goals. But far too often, miscommunications lead to breakdowns that stall projects, put employees on the defensive, and waste company time and money.
Productive Business Dialogue is an online interactive program that is designed to help managers improve business results through higher quality interpersonal interactions. Through short, interactive cases and tools based on content from renowned experts in business communications, this program helps managers utilize the Ladder of Inference model to understand how they sort and process information, how to express ideas clearly and listen to others, and how to reach joint conclusions that leave both sides satisfied.
This program will enable your managers to:
- Test communication skills across a range of familiar work situations
- Improve interactions with direct reports, peers, and bosses
- Conduct more effective meetings that lead to real results
- Practice communication skills in reality-based interactive scenarios
- Apply new communication strategies based on customized feedback
This program will improve your organization's ability to:
- Accelerate the completion and increase the impact of all organization-wide initiatives
- Improve cooperation and collaboration among workgroups, departments, and the executive team
- Decrease communication bottlenecks that dampen productivity and hurt the bottom line
- More effectively leverage expertise and perspectives across functions and divisions
- Facilitate more creative problem-solving across departmental lines and hier- archical levels
Expert Content
Content based on the work and research of leading business experts Chris Argyis, Peter Senge, and Ram Charan.
User-Friendly Format
Easy installation and point-and-click navigation require no user training and enable users to access the information they need when they need it.
Practical and Action-Oriented
Tools and diagnostics allow users to apply the knowledge immediately, and customized feedback guides them in honing specific skills as they go.
- Assess your ability to distinguish between facts and inferences
- Assess your ability to recognize the different rungs of the Ladder of Inference, and then apply the Ladder to a work situation
- Assess your ability to distinguish between high-quality and low-quality advocacy and inquiry
Additional Resources
Five related Harvard Business Review articles, white papers, and book excerpts enable users to enhance their understanding of the topic.
Quiz
A 10-point self-assessment section enables users to reflect on what they've learned in the program.
Comprehension Test Available
An additional comprehension test may be purchased to provide data on user comprehension of the program material and can be administered through Questionmark.
Program Type
Interactive Communication Development Program
Approximate Length
1 - 3 hours, organized into 10 minute learning increments
Access
One- or three-year unlimited access via the Internet or a corporate intranet
Price
Licensed
Translations Available
Latin American Spanish
Agile, high-performing organizations depend on healthy communication networks. Get Productive Business Dialogue today.
The first in a set of two complementary programs for more productive communication at work, this program focuses on fundamental skills needed to communicate effectively in everyday work situations. The second program, Managing Difficult Conversations , introduces more in-depth concepts and helps managers apply them to awkward or contentious business interactions.
Use the complete library as feature in our application BRIDGE2KNOW.
